Privacy Statement

1. Privacy at a glance

General notices

The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data which can be used to determine your personal identity. Please refer to our Privacy Statement below for more comprehensive information on the subject of data protection.

Data collection on our website

Who is responsible for data collection on this website?

The website operator is responsible for processing data on this website. You can find the website operator’s contact details in our legal notice.

How do we collect your data?

Some data are collected when you provide them to us. This could, for example, be data you enter in a contact form.

Other data are automatically collected by our IT systems when you visit the website. These data are primarily technical data (such as your browser, your operating system or the time of page views). These data are collected automatically as soon as you enter our website.

How do we use your data?

We collect the data partly to ensure the proper functioning of the website. Other data may be used to analyse how you use the website.

What rights do you have regarding your data?

You have the right to request information regarding personal data stored by us about you at any time and at no cost, in particular about the origin and recipients of your data as well as the purpose for which they have been processed. You also have the right to demand the rectification, blocking or erasure of these data. If you have any questions on this subject or on any other matter relating to data protection and privacy, feel free to contact us at the address given in our legal notice. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority.

You also have the right, under certain circumstances, to demand that we restrict the processing of your personal data. For details, refer to our privacy statement under “Right to restriction of processing”.

Analytics and third-party tools

When you visit our website, statistical analyses may be made of your browsing behaviour. This happens primarily using cookies and analytics. The analysis of your browsing behaviour is usually anonymous, in other words we will not be able to identify you from these data. You can object to these analyses or prevent them by not using the tools concerned. Please refer to our Privacy Statement below for more comprehensive information on this subject.

You can object to these analyses. We will inform you in this Privacy Statement about how to exercise your right of objection in this regard.

2. General notices and statutory information

Privacy

The operators of these web pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection requirements as well as with this Privacy Statement.

Various personal data are collected whenever you use this website. Personal data are data which can be used to determine your personal identity. This Privacy Statement explains which data we collect and what we use them for. It also describes how we do this and why.

We would like to point out that no data transmission over the Internet (e.g. when communicating by email) can be guaranteed to be absolutely secure and vulnerabilities can never be ruled out entirely. While we make every effort to protect your data, complete protection against access by third parties is not possible.

Information about the controller

The controller responsible for processing data on this website is:

Kettnaker OHG
Madenreute 13
88074 Meckenbeuren
Germany

Phone: +49 (0) 75 42 / 94 55-0
Email: info(at)jaegerhaus-hotel.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time. An informal email to this effect is sufficient. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to object to data collection in special cases and right to object to direct marketing (Art. 21 GDPR)

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point e) or f) of Article 6(1) GDPR, including profiling based on those provisions. Please refer to this Privacy Statement for information on the legal basis for processing. If you object to processing, we will cease processing of the personal data for which you have withdrawn consent unless we can demonstrate compelling, legitimate reasons for continuing data processing which override your interests, rights and freedoms or, alternatively, for the establishment, exercise or defence of legal claims (right to object under Article 21(1) GDPR).

Where personal data are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing, your personal data shall no longer be processed for direct marketing purposes (right to object under Article 21(2) GDPR).

Right to lodge a complaint with the responsible supervisory authority

Every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if they consider that the processing of personal data infringes the GDPR. The right to lodge a complaint applies without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive data which we process automatically on the basis of your consent or for the purpose of performing a contract in a commonly used and machine-readable format; you also have the right to have such data made available to third parties. If you demand to have data transmitted directly to another controller, this shall only be done where technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as any purchase orders or enquiries which you send to us as the site operator. You can recognize an encrypted connection in your browser when the address changes from “http://” to “https://” and a locked padlock is displayed in the address line.

If SSL or TLS encryption is enabled, the data you transfer to us cannot be read by third parties.

Information, blocking, erasure and rectification

Within the limits of the law you have the right to request information regarding personal data stored by us about you at any time and at no cost, in particular about the origin and recipients of your data as well as the purpose for which they have been processed; you also have the right to demand the rectification, blocking or erasure of these data. If you have any questions on the subject of personal data, feel free to contact us at the address given in our legal notice.

Right to restriction of processing

You have the right to demand that we restrict processing of your personal data. If you have any questions on this subject, feel free to contact us at the address given in our legal notice. The right to restriction of processing applies in the following cases:

  • If you contest the accuracy of personal data stored by us about you, we generally need time to verify this. You have the right to demand that we restrict processing of your personal data for the duration of this verification.
  • If processing of your personal data is / was unlawful, you have the right to demand the restriction of processing rather than erasure.
  • If we no longer need your personal data, but they are required by you for the exercise, defence or establishment of legal claims, you have the right to demand the restriction of processing of personal data about you rather than erasure.
  • If you have objected to processing pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. You have the right to demand that we restrict processing of your personal data pending the verification of which interests override.

Where processing of your personal data has been restricted by you, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

3. Data collection on our website

Cookies

Cookies are used on many websites. Cookies do not harm your computer and they do not contain any viruses. Cookies help make our website more user-friendly, efficient and secure. Cookies are small text files which are placed on your computer and stored in your browser.

Most of the cookies that we use are so-called “session cookies”, which are automatically deleted from your hard drive at the end of the browser session. Other cookies remain stored on your computer until you delete them explicitly; they enable us to recognize your browser the next time you visit our website.

You can change your browser settings, so that you are informed about the use of cookies and can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies if certain conditions apply or to always reject them, or to automatically delete cookies when you close the browser. If you disable cookies, you may not be able to use the full functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Article 6(1) f GDPR. The website operator has a legitimate interest in the storage of cookies to ensure that the best possible service is provided free of technical errors. Other cookies which are stored on your computer (e.g. cookies for analysing your browsing behaviour) are described elsewhere in this Privacy Statement.

Contact form

If you send us questions or enquiries using the contact form, we will store the data entered in the form, including any contact details provided by you, to enable us to answer your question or enquiry as well as any follow-up questions. We do not share these data without your consent.

Any data which you enter in the contact form will thus only be processed subject to your consent (Art. 6(1) a GDPR). You may withdraw your consent at any time. An informal email to this effect is sufficient. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

We will retain the data you provide to us in the contact form until you request their erasure or withdraw your consent to storage, or until the purpose for which they have been stored no longer applies (for example, after we have finished processing your enquiry). Any mandatory statutory provisions – for example regarding retention periods – shall remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry – including all personal data provided in connection with it (name, enquiry details) – are stored and processed by us to enable us to answer your enquiry. We do not share these data without your consent.

Such data are processed pursuant to Article 6(1) b GDPR insofar as your enquiry is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on your consent (Art. 6(1) a GDPR) and / or on our legitimate interests (Art 6(1) f GDPR) because we have a legitimate interest in processing any enquiries addressed to us efficiently.

We will retain the data you provide to us in the contact form until you request their erasure or withdraw your consent to storage, or until the purpose for which they have been stored no longer applies (for example, after we have finished processing your enquiry). Any mandatory statutory provisions – for example regarding statutory retention periods – shall remain unaffected.

4. Analytics tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link.

Google Analytics

This website uses functionalities of “Google Analytics”, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

The storage of Google Analytics cookies, and the use of this analytics tool, are pursuant to Article 6(1) f GDPR. The website operator has a legitimate interest in analysing how you use the website, to enable the website to be further improved and optimize advertising.

IP anonymization

We have activated the “anonymizeIP” option on this website. This means that Google will remove the end of your IP address prior to transmission to the United States, so it only locates you as within the member states of the European Union or other members of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. Google will use this information on behalf of the operator of this website to evaluate how you use the website, compile reports on website activity and offer the website operator other services relating to website activity and Internet usage. Google will never associate your IP address as transmitted by Google Analytics from your browser with any other data held by Google.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prohibit Google from collecting and analysing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plugin available here: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data collection

You can prevent Google Analytics from collecting data about you by clicking the following link: An opt-out cookie is then placed on your computer to prevent any future collection of your data when you visit this website.

For more information on how Google Analytics processes user data, you can review the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

We have signed an agreement with Google to handle order processing and the strict requirements of the German data protection authorities are fully implemented when using Google Analytics.

Google Analytics Demographics

This website has enabled Google Analytics Demographics and Interest Reporting, which helps us target audiences based on the age, sex and interests of visitors to our sites. These data come from interest based advertising by Google as well as the visitor statistics of third-party providers. They cannot be associated with a specific person. You can disable this feature at any time by adjusting the ads settings in your Google account or prohibit the collection of data about you by Google Analytics as described under “Objection to data collection by Google Analytics”.

Retention period

User-level and event-level data associated with cookies, user identifiers (e.g. User-ID) and advertising identifiers (e.g., DoubleClick cookies, Android’s Advertising ID) which are stored by Google are anonymized or erased after 14 months. For details, follow this link: https://support.google.com/analytics/answer/7667196?hl=en

Meta Pixel (formerly Facebook Pixel)

To measure conversion rates, this website uses the visitor activity pixel of Facebook/Meta. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/). This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here and here.

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy.

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section. To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link.

 

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